Customer Service Skills for Success 7th Edition By Robert Lucas. Recipient of the 217 Textbook & Academic Authors Association’s Textbook Excellence Award Customer Service Skills for Success by Robert W. Lucas is the top-selling customer service textbook in the United States.
- Publisher: McGraw-Hill Higher Education
- Publication date: January 9, 2018
- ASIN: B078SV15HZ
- Language: English
- Page length: 476 pages
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